Privacy Policy

Privacy Policy for Bridging Families supervised visitation services

Privacy Policy Effective Date: 05/01/2024

Bridging Families LLC ("we," "us," or "our") operates the website located at www.bridgingfamilies.org and provides professional supervised visitation and monitored custody exchange services. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, contact forms, or related online services.

This Privacy Policy applies to information submitted through our website and online contact forms. It does not replace any separate service agreement, intake packet, court order, agency policy, subpoena response policy, mandated reporting obligation, or legally required disclosure related to supervised visitation services.

Information Collection and Use

We collect different types of information to respond to inquiries, provide services, improve our website, communicate with users, and comply with legal, safety, and business obligations.

Types of Data Collected

1. Personal Data

When using our website or contacting us, we may request personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • City, state, and ZIP/postal code
  • Information you choose to include in a contact form or message

2. Usage Data

We may collect information about how the website is accessed and used. This may include your Internet Protocol address, browser type, browser version, pages visited, time and date of visit, time spent on pages, device identifiers, and other diagnostic data.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to help operate the website, understand website traffic, improve performance, and support security features. Cookies are small files stored on your device. Examples may include:

  • Session cookies used to operate the website
  • Preference cookies used to remember settings
  • Security cookies used for website security
  • Analytics-related cookies used to understand website traffic and performance

Use of Data

Bridging Families LLC may use collected information for purposes including:

  • Responding to inquiries or contact form submissions
  • Providing, maintaining, and improving website functionality
  • Communicating about services, intake, scheduling, or general inquiries
  • Providing customer support
  • Monitoring website usage and performance
  • Detecting, preventing, and addressing technical or security issues
  • Complying with legal obligations, court orders, subpoenas, mandated reporting duties, or agency policies

Google Analytics and reCAPTCHA

Our website may use Google Analytics to help us understand website traffic and usage. Our forms may also use Google reCAPTCHA to help prevent spam and abuse. These services may collect information according to their own policies and terms.

Transfer and Storage of Data

Your information may be processed and maintained on computers or servers located outside your city, county, state, or country. If you access our website from outside the United States and submit information to us, your information may be transferred to and processed in the United States.

We take reasonable measures designed to protect personal information; however, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Disclosure of Data

We may disclose personal information when necessary or appropriate to:

  • Comply with a legal obligation, court order, subpoena, or lawful request
  • Comply with mandated reporting obligations
  • Protect and defend the rights or property of Bridging Families LLC
  • Investigate or prevent possible wrongdoing, safety concerns, or policy violations
  • Protect the safety of service participants, children, staff, providers, website users, or the public
  • Respond to authorized requests related to supervised visitation services, subject to agency policy and applicable law

Service Providers

We may use third-party companies or individuals to help operate our website, provide technology services, process communications, analyze usage, or support administrative functions. These service providers may have access to information only as needed to perform tasks on our behalf.

Links to Other Sites

Our website may contain links to third-party websites. We do not control those websites and are not responsible for their content, privacy policies, or practices. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children through the website. If you believe a child has submitted personal information through our website, please contact us so we can review and address the issue as appropriate.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you acknowledge the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: