FAQ - Frequently Asked Questions

  1. What is supervised visitation? Why is it ordered?
  2. What happens during supervised visits?
  3. Can I talk to the other parent during visits or exchanges?
  4. What if I feel uncomfortable or unsafe during visits or exchanges?
  5. How long does supervised visitation last?
  6. Can I bring gifts, food, or other people to the visit?
  7. What if I miss a scheduled visit?
  8. Are visits recorded or reported to the court?
  9. What does the provider do if they suspect abuse or danger?
  10. How do I prepare my child for supervised visitation?
What is supervised visitation? Why is it ordered?

Supervised visitation is when a neutral third party is present during visits between a child and the noncustodial parent. It is ordered by the court to ensure the safety and well-being of the child during visits. Common reasons include:

  • Allegations or history of abuse or neglect
  • Substance abuse or mental health concerns
  • Domestic violence
  • High conflict between parents
  • Reintroducing a parent after long separation
What happens during supervised visits?

Visits are structured to allow natural interaction. Monitors may take notes and ensure that:

  • The child is safe
  • Court rules are followed
  • There is no coaching, interrogation, or inappropriate behavior

Unless otherwise ordered, visits occur in a child-friendly location such as a park, center, or agreed-upon public place.

Can I talk to the other parent during visits or exchanges?

No, unless specifically ordered by the court. The provider is not a mediator. Any communication should go through your attorneys or Family Court Services.

What if I feel uncomfortable or unsafe during visits or exchanges?

Tell the provider immediately. Providers are trained to suspend or terminate visits if there is:

  • A safety concern
  • Emotional distress to the child
  • A violation of court rules

Your safety and your child’s safety are top priority.

How long does supervised visitation last?

The court decides how long supervised visitation continues. Factors include:

  • The reason it was ordered
  • The parent's progress
  • The child's comfort and safety

In many cases, supervised visitation is a temporary step that may lead to unsupervised visitation once the court feels it is safe.

Can I bring gifts, food, or other people to the visit?

Only if allowed by the provider and the court order. Some rules may include:

  • No gifts or food without prior approval
  • No photographing or video recording
  • No visitors unless pre-approved

Always ask the provider in advance.

What if I miss a scheduled visit?

Notify the provider as soon as possible. Repeated no-shows or late arrivals may be documented and reported to the court. Many programs require 24–48 hours’ notice to cancel or reschedule.

Are visits recorded or reported to the court?

Yes. Professional providers maintain records and may be required to submit reports to the court, attorneys, or Family Court Services. These reports include:

  • Whether visits occurred
  • Who attended
  • Any incidents or rule violations
  • Observations of the interaction (without opinion)

There is no confidentiality in what you say during the visit.

What does the provider do if they suspect abuse or danger?

The provider is a mandated reporter. If they suspect child abuse, they are required by law to report it to child protective services or law enforcement.

How do I prepare my child for supervised visitation?
  • Use simple, age-appropriate language
  • Avoid blaming or criticizing the other parent
  • Reassure your child they are safe and cared for
  • Focus on positive, supportive messaging